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Terms of service

The terms that govern your use of Proply. This is placeholder copy for client and legal review.

Draft for client review

Placeholder copy. These terms are a template only and are not legal advice. They must be reviewed, completed, and approved by the client and a qualified legal adviser before this page is published.

On this page
1. Overview2. Definitions3. Eligibility & account4. The Proply service5. Your responsibilities6. Owner authority7. Fees & payments8. Rent & trust money9. Maintenance & suppliers10. Acceptable use11. Intellectual property12. Disclaimers13. Liability14. Indemnity15. Suspension & termination16. Changes17. Governing law18. Contact

1. Overview

These Terms of Service (“Terms”) govern your access to and use of Proply, operated by  Ltd creating an account ousing the service, you agree to these Terms. [Placeholder copy provided as a starting template; to be reviewed and finalised by the client and a qualified legal adviser before publishing.]

2. Definitions

In these Terms: “Proply”, “we”, “us” means [Proply Pty Ltd]; “you” means the person or entity using the service; “Owner” means a property owner client; “Tenant” means an occupant; and “Services” means the Proply software and property management services. [Placeholder definitions, to be confirmed.]

3. Eligibility and your account

You must be at least 18 and able to enter a binding contract. You are responsible for keeping your account credentials secure and for all activity under your account. [Placeholder.]

4. The Proply service

Proply provides software and property management services to help owners and tenants manage a property. We may add, change, or remove features from time to time. [Placeholder description, to be confirmed.]

5. Your responsibilities

You agree to provide accurate information, comply with applicable laws, and not misuse the service. [Placeholder.]

6. Owner authority and instructions

Where you engage us to manage a property, you authorise us to act on your behalf within the scope of your plan and instructions. [Placeholder, to align with the management agreement.]

7. Fees and payments

Fees are set out in your selected plan. [Placeholder fee terms; Essential, Standard, and Premium tiers to be confirmed.] Fees may change on reasonable notice.

8. Rent, disbursements and trust money

Rent and other funds are held and disbursed in accordance with applicable [state] trust-account legislation and your management agreement. [Placeholder, to be confirmed by legal.]

9. Maintenance and suppliers

We coordinate maintenance and may engage third-party tradespeople and suppliers. [Placeholder covering quoting, approvals, and spend limits.]

10. Acceptable use

You must not use Proply for any unlawful purpose, interfere with its operation, attempt to gain unauthorised access, or scrape or copy the platform. [Placeholder.]

11. Intellectual property

Proply and its content, software, and trademarks are owned by us or our licensors. You retain rights to content you submit and grant us a licence to use it to provide the service. [Placeholder.]

12. Disclaimers

The service is provided “as is” to the extent permitted by law. Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot be excluded. [Placeholder, to be confirmed.]

13. Limitation of liability

To the maximum extent permitted by law, our liability is limited as set out here, subject to any non-excludable consumer guarantees. [Placeholder.]

14. Indemnity

You agree to indemnify us against certain losses arising from your breach of these Terms or misuse of the service. [Placeholder, scope to be confirmed.]

15. Suspension and termination

You may close your account at any time. We may suspend or terminate access if you breach these Terms or where required by law. [Placeholder on notice periods and the effects of termination.]

16. Changes to these terms

We may update these Terms from time to time. We will post the updated version here and update the date above. [Placeholder.]

17. Governing law

These Terms are governed by the laws of [Western Australia], Australia, and you submit to the courts of that jurisdiction. [Placeholder, to be confirmed.]

18. Contact

Questions about these Terms? Contact us and we will help.

Legal
legal@proply.au

[Placeholder contact. Postal address and entity details to be added before publishing.]

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Licensing wording to confirm with client before publishing.